At “dealdonow,” we strive to provide you with a satisfactory shopping experience. This Refund Policy outlines our guidelines regarding refunds for products purchased through our website. Please read this policy carefully before making a purchase. By using our website and making a purchase, you agree to the terms of this Refund Policy.

Eligibility for Refunds

a. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team within 3 days of receiving the product. We will assess the situation and, if deemed valid, provide a refund or replacement.

b. Order Cancellation: If you wish to cancel an order before it is shipped, please contact us as soon as possible. If the order has not been processed or shipped, we will cancel the order and provide a refund. However, if the order has already been shipped, the refund request will be treated as a return (see section 3).

Returns Process

a. Return Authorization: To initiate a return, you must contact our customer support team within 3 days of receiving the product. We will provide you with instructions on how to proceed.

b. Condition of Returned Products: Returned products must be unused, in their original packaging, and in the same condition as when you received them. Any products that are damaged or show signs of use may not be eligible for a refund.

c. Return Shipping: You will be responsible for the shipping costs associated with returning the product, unless the return is due to a mistake on our part (e.g., damaged or defective product). We recommend using a trackable shipping service to ensure the safe return of the product.

d. Refund Processing: Once we receive the returned product and verify its condition, we will process the refund. Refunds will be issued in the original form of payment within 7 days of receiving the returned product. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

Exchanges

We currently do not offer direct exchanges for products. If you wish to exchange a product, please follow the return process (as outlined in section 3) and place a new order for the desired product.

Exceptions

a. Final Sale Items: Certain items may be marked as “final sale” or “non-returnable.” These items are not eligible for refunds or exchanges unless they arrive damaged or defective.

b. Third-Party Products: If you purchase a product from a third-party seller on our website, the return and refund policies of that seller may apply. Please refer to the specific seller’s policies for details.

Contact Us

If you have any questions or need assistance with refunds or returns, please contact our customer support team. We are here to help you and resolve any issues you may have.

Please note that this Refund Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or revisions.