Frequently Asked Questions
What payment methods do you accept?
We accept several payment methods, including credit/debit cards (Visa, Mastercard,…). You can also buy our prepaid cards (available at wish app) and then you can redeem the prepaid cards at our website or you can pass by and pay cash at our office located in Jdeideh-Al Metn.n.
What is your return policy?
We are so sorry to announce you that every product purchased can not be returned.
How can I get my product?
Only by passig by at our offices in Jdeideh Al-Metn
What if I have a problem with my order?
If you experience any issues with your order, please contact us right away. We are committed to providing our customers with the best possible service and will work with you to resolve any problems as quickly as possible. Our customer service team is available from 9am to 5pm everyday to assist you.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location and the shipping method selected at checkout. Please note that international orders may be subject to customs fees, taxes, and other import charges that are beyond our control. These fees are the responsibility of the recipient and are not included in the price of your order.
How can I contact customer service?
We are committed to providing our customers with the best possible service, and our customer service team is available to assist you with any questions or concerns you may have. You can contact us by phone (+961 76 000 505) or email (support@dealdonow.com). We strive to respond to all inquiries within 24h.
What is your privacy policy?
We take your privacy very seriously and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and disclose your information, as well as your rights and options regarding your data. You can read our full privacy policy on our website.
Do you offer discounts or promotions?
Yes, we offer discounts and promotions from time to time. To stay up-to-date on our latest offers, be sure to sign up for our email newsletter and follow us on social media. You can also check our website for current promotions and discount codes. Please note that certain restrictions may apply to discounts and promotions.
Do you have a loyalty program?
Yes, we have a loyalty program that rewards our frequent customers with exclusive discounts, early access to sales, and other benefits. To join our loyalty program, simply create an account on our website and start earning points for every purchase. You can redeem your points for discounts on future purchases and other rewards.
How do I know if a product is in stock?
Our website is updated in real-time, so you can see the availability of each product on the product page. If a product is out of stock, you can sign up to be notified when it becomes available again. Alternatively, you can contact us to inquire about the availability of a specific product.
How can I provide feedback or suggestions?
We value your feedback and are always looking for ways to improve our products and services. You can provide feedback or suggestions by contacting us directly or by leaving a review on our website or social media channels. Your input is important to us and we appreciate your support.
Can I purchase prepaid/gift cards?
Yes, we offer prepaid/gift cards that can be purchased and used on our website. Prepaid/Gift cards are available in various denominations and can be used to purchase any item on our website. Prepaid/Gift cards are available in Librairie Antoine, Maliks, madi, Virgin Megastres… and include instructions on how to redeem them at checkout.
What is your social responsibility policy?
We are committed to conducting our business in an ethical and socially responsible manner. This includes sourcing our products from suppliers who adhere to ethical and sustainable practices, minimizing our environmental impact, and giving back to our communities.
How can I stay updated on your latest products and news?
To stay up-to-date on our latest products, news, and promotions, be sure to sign up for our email newsletter and follow us on social media. You can also check our website for new products!